Angela Fults, Director of Customer Support, has spent the last 10 years as an integral member of the JANO team focusing on managing the ongoing relationships with our customers.  Angela works closely with the counties from the early stages of implementation through training and continuing support.  She received her bachelor’s degree and masters degree in Computer Science from the University of Illinois Springfield.  She currently lives in Springfield.


Rickey Wallace, Support Manager, is our newest member of the support team. After a career in credit card processing, including international support, on-boarding, project management and business development, Rickey became the Support Manager for JANO. Rickey works closely with the counties from early stage implementation, training and support. Rickey received his bachelor’s degree from DeVry University in Technical Management. He currently lives in Blue Mound, IL.”


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Alexandria Schaffer, Business Manager, joined the JANO team in January of 2018. Alexandria has her associate’s degree in Business from Hinds Community College and she is currently working on her bachelor’s degree from Jackson State University in Business Administration.  Alexandria currently lives in Brandon, MS with her children Javian, Caden, and Sydney.